Air Daddy processes your personal identifiable information for legitimate and legal interests in order to conduct its everyday business activities as well as to abide by federal or state laws or any legal proceedings.
Air Daddy does not collect any personal identifiable information from customers unless they provide it to us knowingly. Personal identifiable information includes first and last name, email address, telephone number, address, company name, occupational role, fax number, date of birth, and purchase and ordering history. We only gather information from our customers when it is voluntarily submitted to us by you. If you have registered to use special purpose features on our website, we may use the information you supplied for the purpose of providing the services you have requested, this may include any financial information provided. You can always follow-up or change your personal information by emailing or by calling us. Air Daddy may contact you via email to notify you of changes to Air Daddy Services, or Special offers that may be of interest to you. We will retain your information for as long as your account is active or as required to provide you with our services. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and/or enforce our agreements.
In addition to above, Air Daddy reserves the right to monitor and/or record your telephone conversations with our representatives for our mutual protection, to enhance our customer service and to confirm any decisions made with you.
Air Daddy uses personal identifiable information provided by you for various purposes. This includes to operate, maintain and improve our services, our products, establish an online Air Daddy account at your request, to process online orders, and and keep you informed about the status of your order. Air Daddy also uses your information to provide customer service, identify your preferences so we can notify you of new or additional products, services, and promotions that might be of interest to you, validate your ability to access and/or use certain products or services that may only be intended for individuals meeting certain eligibility requirements or criteria.
Sharing Your Information
Air Daddy may retain other companies and individuals to perform specified services on our behalf and we may collaborate with other companies and individuals in order to provide particular products or services to you (collectively, “Providers”). Examples of Providers include manufacturers, delivery companies, customer services and support providers, email and SMS vendors, and credit card processing companies. Air Daddy currently uses a third party provider to process credit card transactions on our behalf. Information collected by the third party includes your name, address, and e-mail as well as your financial information, such as credit card number and expiration date. Air Daddy does not store your credit card details nor share any of your financial details with any of these third parties.
We use Google AdWords Remarketing to help advertise Air Daddy products and services across the Internet. AdWords Remarketing will display relevant ads tailored to you based on content you have already viewed on the Air Daddy website by placing a cookie on your machine. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER The cookie is used to say “This person visited this page, so show them ads relating to that page.” Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. You may choose to opt out of any/all internet-based advertising by visiting the Network Advertising Initiative (NAI) website.
Air Daddy cannot 100% guarantee the safeguard of your personal and other information from theft, loss, or unauthorized access or use and cannot be held accountable for such incidence. Notwithstanding the above, Air Daddy makes no representation as to the reasonableness, efficacy, or appropriateness of the measures we use to safeguard such information. When making an account on Air Daddy’s website, you are responsible to maintain the secrecy of your own passwords. If you have reason to believe that the security of your account has been compromised, please notify Air Daddy immediately.
International TransfersvAir Daddy’s principal office is located in Canada and, as such, personal information will be collected and stored at our principal location in Montreal. In accordance with applicable law, we implement measures to ensure that any transferred data remains protected and secure.
Air Daddy may use third parties’ websites to post available jobs as well as allow you to submit your resume to us. Any information submitted to us will only be used by Air Daddy and only for the job application process for the requested job. Air Daddy may retain your information for future job opportunities that may be suited to your qualifications and will be shared on an internally need-to-know basis.
Links to Other Sites
Changes and Access to Personal Identifiable Information
Customers who provide identifiable information to Air Daddy may correct, update and remove personal information from our database at any time by contacting us at the phone number or email address below.
Individuals have certain rights pertaining to their personally identifiable information. Air Daddy takes all steps necessary to data protection laws in order to protect your information. However, if you have reason to believe that Air Daddy does not comply with data protection laws, you may contact the International Commissioners Office (ICO) in the United Kingdom to infer about your rights.